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SECURITY OPERATIONS CENTER
Global Threat Monitoring Active
SLA incident containment guaranteed under 15 min.
24/7 Priority Support
Existing SLA corporate clients can connect with our emergency threat response unit directly at any hour.
Sales & Enterprise Enquiries
sales@cynoxsecurity.com
For enterprise quotes, security assessments, VAPT audits, and partnership proposals.
Technical Support
support@cynoxsecurity.com
Direct threat briefings and advisory queries typically answered within 2 hours.
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International Helpline
+1(571) 727-4879 (24/7)
Available 24/7 for Global Clients
Call Us (India)
+91 8796284252
Mon-Fri, 9am - 6pm IST
Frequently Asked Questions
Clarifications on our deployment scopes, engagement cycles, and support operations.
Yes. Our Incident Response Unit (IRU) is available 24/7/365 to contain active ransomware, data breaches, and insider threats. Clients on priority SLAs receive response times under 15 minutes, while new clients undergo immediate onboarding and triage.
We deploy cloud-native log collectors and agents to ingest telemetry from your endpoints, servers, firewalls, and cloud containers. Onboarding typically takes less than 7 business days, establishing threat models and automated incident escalation paths.
Yes. We offer a complimentary initial attack surface evaluation and infrastructure review for enterprise organizations. This review includes a high-level report detailing external vulnerabilities and immediate priority remediations.
Absolutely. As a CERT-In empanelled auditing firm, we specialize in conducting regulatory readiness audits (RBI, SEBI, IRDAI compliance) and preparing comprehensive technical documentation to secure official certifications.
Our engagements are scope-dependent. VAPT audits are quoted based on IP counts and application endpoints, SOC-as-a-Service is structured as an annual license based on data ingestion, and advisory/compliance audits are fixed-scope contracts.
We guarantee up to 99.9% SIEM platform uptime. Our standard Service Level Agreement defines response times based on incident severity, guaranteeing a certified analyst handles Severity 1 (Critical) incidents within 15 minutes of detection.